TrueScan Support

TrueScan Help & Support

TrueScan analyzes audio to tell you whether a voice is most likely real or machine‑generated (AI).

About TrueScan

TrueScan is an on‑device tool that helps you spot synthetic, AI‑generated, or cloned speech. Import a short .mp3 clip and TrueScan estimates the likelihood that the voice was produced by a machine rather than a human.

TrueScan provides an estimate to assist your own judgment. No detector is perfect — results should not be treated as definitive proof of authenticity, and should not be the sole basis for any legal, financial, or safety decision.

How to Use

  1. Add audio. Import an existing .mp3 file from your device. TrueScan currently accepts .mp3 audio only.
  2. Scan. Tap Analyze and let TrueScan process the clip (best with a few seconds of clear speech).
  3. Read the result. TrueScan shows whether the voice is likely real or machine‑generated, along with a confidence indicator.
  4. Use your judgment. Treat the result as one signal among others, not a final verdict.

Frequently Asked Questions

Is my audio uploaded anywhere?

No. Your audio is never uploaded, shared, or stored anywhere. Everything you provide to TrueScan stays completely confidential and is not sent off your device.

How accurate is TrueScan?

TrueScan provides a probability estimate, not a guarantee. Accuracy depends on audio quality, length, and the type of voice synthesis used. New AI voice technology appears constantly, so no detector can catch everything. TrueScan will continue updating to catch the latest AI voice technology with greater accuracy.

Can I rely on the result for important decisions?

No. TrueScan is a helper tool. Do not use it as the only basis for legal, financial, employment, or safety decisions.

The app isn't working as expected. What should I do?

Make sure you're on the latest version. If problems continue, contact us using the email below and describe what happened.

Contact Support

Questions, bug reports, or feedback? We're happy to help.

We typically respond within a few business days.